Write a polite complaint or refund email
In short: A firm but polite email that states the facts and what you want.
Step by step
- 1. Gather your order number and what went wrong.
- 2. Paste the prompt with your details.
- 3. Check the tone and facts.
- 4. Send it from your own email.
Copy-paste prompt
Write a polite but firm email to [company] about [problem], with order [number], asking for [refund/repair]. Keep it under 150 words.
Replace the [square-bracket] bits with your details.
Guide only. AI can get things wrong, so check the answer and use your own judgement. Disclaimer
Works with these free tools
- ChatGPT (free)
- Gemini
- Claude (free)
- Grok
- Copilot
Check the answer
Check every fact, date and order number is correct before sending.
For your consumer rights, check the ACCC or your state's fair trading office.
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